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Jeremy Johnson

Shoreline, WA 98177 · (760) 715-0489 · jeremykjohnson@pm.me · linkedin.com/in/jeremykjohnson

Professional Summary

Engineering leader with 20+ years building production-grade distributed systems and developer platforms. Track record leading technical teams, designing SDK/API ecosystems for partner integration, and delivering high-reliability systems (99.995% uptime). Deep expertise in platform engineering, cloud architecture, and real-time edge computing. Combines hands-on technical leadership with strategic system design—equally comfortable architecting solutions, writing production code, and enabling external development teams.

Core Competencies

Platform & SDK Development · API Design (REST, GraphQL, gRPC, Message Queues) · Developer Ecosystem Building · Distributed Systems Architecture · Cloud Infrastructure (Azure, Kubernetes, Docker) · Event-Driven Architecture (Kafka, RabbitMQ, Service Bus) · Real-Time Edge Computing · CI/CD & DevOps · Observability (Datadog, OpenTelemetry) · Go · .NET/C# · Technical Mentorship · Mission-Critical Systems

Professional Experience

MCG Health (Part of Hearst Health) — Seattle, WA

Enterprise SaaS platform serving major U.S. health plans, 3,100+ hospitals, and government agencies.

Manager, Software Engineering & Software Architect | April 2022 – October 2025

Led 12-person distributed Platform Engineering team building developer tools, infrastructure, and APIs that enabled application teams across the organization. Consolidated three siloed teams into unified platform organization.

  • Designed greenfield CQRS API platform with GraphQL SDK—built developer-facing query service enabling teams to build complex integrations without understanding underlying command infrastructure. Owned full cycle from API design through SDK generation and partner onboarding.
  • Created reusable Go SDK templates with built-in observability, distributed tracing, and health monitoring—lowered barrier for teams adopting Go while ensuring production-ready patterns from day one. Templates became default starting point across engineering organization.
  • Built 'How We Operate' engineering handbook documenting platform capabilities, integration patterns, and best practices—transformed tribal knowledge into self-service documentation that reduced integration time and support burden.
  • Led Azure landing zone architecture for cloud migration—designed hub-and-spoke infrastructure enabling 2,000+ sites and databases to migrate from two data centers. Application teams completed migration in 11 months following documented patterns.
  • Drove observability platform adoption using Datadog and OpenTelemetry—provided technical guidance to teams implementing distributed tracing, optimized monitoring configurations reducing costs by $100K+ in 3 months.

Senior Software Architect | March 2021 – April 2022

  • Improved critical OAuth2/OIDC Identity Provider uptime from 99.7% to 99.995% (less than 30 minutes downtime in 30 months)—redesigned infrastructure with autoscaling, implemented performance optimization, established reliability monitoring.
  • Championed distributed tracing and correlated logging adoption across teams using OpenTelemetry and Datadog—provided technical workshops, created reference implementations, reduced mean time to resolution for integration issues.
  • Developed .NET project templates with built-in telemetry, health checks, and API patterns—standardized approach accelerated new service development while ensuring production-ready observability.

Software Architect | March 2019 – March 2021

  • Provided architectural guidance across engineering teams on cloud-native patterns, API design, and distributed systems—drove adoption of event-driven architecture and platform engineering practices that improved system scalability and team velocity.

SmartDrive Systems — San Diego, CA

SaaS platform providing video-based safety and analytics for enterprise commercial fleets.

Lead Software Engineer – Applications Architect | April 2013 – January 2019

  • Designed real-time edge computing pipelines for high-throughput IoT data ingestion—increased per-instance message processing from ~5K to 400K+ messages/day through async redesign and distributed architecture using Kafka and Cassandra.
  • Collaborated with Chief Architect on event-driven platform modernization—led adoption of microservices, RabbitMQ messaging, Kong API Gateway, and containerization (Docker). Drove technical strategy for distributed video processing system.
  • Progressed from Lead Engineer managing global team of 7 to Applications Architect based on technical leadership—provided architectural guidance, designed integration patterns for partner systems, mentored engineers on distributed systems.

The UPS Store, Inc.

Lead Software Architect | 2007 – 2013

Led enterprise .NET architecture and API design for business systems serving 4,500+ franchise locations. Managed team of senior engineers building integration platforms.

Open Source & Projects

  • otelx — Go SDK for unified OpenTelemetry initialization providing logging, metrics, and distributed tracing with minimal configuration. Designed for developer ease-of-use.
  • heartbeat — Go package implementing Kubernetes-compatible health check endpoints with dependency monitoring. Production-ready reference implementation for service reliability patterns.
  • dotnet-aot-sdk — Docker image extending .NET SDK with native AOT compilation toolchain, simplifying cloud-native application builds.
  • my-engineering-handbook — Framework for engineering standards covering security, quality, observability, and delivery practices. Template for building developer documentation and platform capabilities.
  • Mnemonic — Orchestration layer providing deterministic agent routing and dynamic pattern retrieval for AI coding assistants. Replaces LLM-based routing with predictable, code-based logic.